Will I need to purchase any special hardware or software?
No. We have made the investment in the hardware and software so you don't have to.
Where will reimbursements be sent?
All reimbursements will be send directly to your office. Your office will need to send copies of all checks and EOB's upon receipt to ensure proper posting of the accounts.
How will you handle the patient statements?
Patient statements will be sent upon your request. Some clients prefer to handle patient billing in-house. We will need your prior approval on our collection letters and statement format in order to have this service activated.
How do you handle denied claims?
We will first investigate the reason of denial and work with the insurance carrier to determine what is needed for claim processing. If there is information needed from your office, we will notify you in order to obtain and forward to the carrier.
No. We have made the investment in the hardware and software so you don't have to.
Where will reimbursements be sent?
All reimbursements will be send directly to your office. Your office will need to send copies of all checks and EOB's upon receipt to ensure proper posting of the accounts.
How will you handle the patient statements?
Patient statements will be sent upon your request. Some clients prefer to handle patient billing in-house. We will need your prior approval on our collection letters and statement format in order to have this service activated.
How do you handle denied claims?
We will first investigate the reason of denial and work with the insurance carrier to determine what is needed for claim processing. If there is information needed from your office, we will notify you in order to obtain and forward to the carrier.
